Reply To: BA flight cancellation and rebook c£2k claim rejected – advice please

[Ihar]

JDB wrote:

it remains incredibly generous and in this country we are lucky to have free arbitration for a great many airlines or cheap and relatively simple recourse to the courts in a way you won’t find in that many European countries.

Do I claim – yes. Do I feel good about it – sometimes. Airlines need to be held to account for delivering a good service and respecting their customers, but I think that should be limited to “ticket cost + fixed compensation” rather than a flat fee where the compensation can be 10x the ticket cost (for low-cost airlines). I’d also like higher compensation for F/J 😉

I find it quite absurd that a plane goes “tech” and compensation window opens.