Reply To: Cancelled flight SYD – LON – Compensation?

[BA Flyer IHG Stayer]

@TGIloyalty The important thing is the difference between the scheduled and actual arrival times of the flights.

Moving people to other flights isn’t some get out of jail free card.

It’s EXACTLY how the regulation is designed to work and get passengers home asap. Airlines pay each other when rebooks happen so isn’t free (but equally they aren’t paying full fare walk up prices either)

The Y at the end of TECY indicated that compensation is payable.

BUT only if the passenger was also delayed sufficiently to meet the delay requirements.