Reply To: Amex 241 downgrade at CEDR – next steps?

[JDB]

@BH – I would like to help, but the new info makes it even more confusing. I’m not sure why there is actually a dispute at all. From what you say BA offered c. £1,150 to settle vs your ask of £1,080 (40.8k Avios x 2 + £132 x 2). In that you are getting the CV value by getting the Avios for both seats when you have only paid for one.