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I have a Platinum Amex card and made a holiday cancellation claim that was rejected. My consultant advised Amex that the surgical procedure was not directly related to an issue I had in the 1990s. That made no difference. I was lucky that my loss was not material but could have been catastrophic had I needed surgery in the USA. Anyone on statins, high blood pressure meds will find that they are not covered for any event that can be remotely related to these conditions. 15 million people in the UK take statins and this is probably skewed to the Amex card demographic. I have spoken to several cardholders, some Centurion, and they were not aware that they are not covered.
Welcome to HfP! This has actually been written about (in the forums at least) quite extensively.
@JDB – whilst you are correct, some ‘senior’ members of this forum have painted a false positive spin on AmEx insurance by saying things like ‘Amex aren’t going to deny your claim if you break your arm just because you are on blood pressure medication’.
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