Reply To: Sean Doyle email

[LD27]

My daughter used to work for a well known UK tour operator. You’d be amazed how many people complained about the slightest thing to get compensation, or for reasons that were actually false. The problem is staff cannot cope when customers ring, send letters and emails to everyone they can think of from CEO down, often many times a day, let alone weekly or monthly. By continually communicating with everyone from CEO down you are not helping but just slowing down the system for everyone and we’re all having to pay more for our holidays.