Forums › Frequent flyer programs › The British Airways Club › Storm Garragh, BA shambles › Reply To: Storm Garragh, BA shambles
@JDB you’re quite correct, all rebooking etc was being handled offsite, the two ladies at A11 were simply handing out accommodation, food and shuttle vouchers, surely the mob wandering around departures are capable of doing that with a smile?
The queue from A11 was right back to the Aspire lounge!
Anyway, sorted via Gatwick today which necessitated an early bus from T5 but looks like weather has abated somewhat so should be okay 🙂
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