Reply To: Avios booking where 24 hour free canx period ends within 24hrs of departure

[Joecooljoe]

I have never tested it, but last year had a scenario similar to yours. I booked my spouse to TAB as only that was available and thought POS might open in time (which was midnight that night). I stayed up but it didn’t open but was there when I was up at 7 (flight was around 10am next day) and got it switched ok with an agent.

I didn’t have to pay the £35 although they did mess up tbe taxes and charges by about £50 which i never got back (didn’t apply rfs, I think the agent was rushing). They charged a different amount to what I was told. I complained a few times, but didn’t get anywhere and it was one I just gave up on as was so glad to get her on the flight.