Reply To: BA claim under delayed or cancelled option?

[dmm27]

We ended up on the 8.10 CX. No idea which office I rang – I just called the number on the email which was a UK number, but ended up speaking to someone who sounded Indian (I dont particularly like making such assumptions). I am assuming it wasnt a UK office as it would have been about 2am Uk time. He was v helpful and patient checking a load of different flight options that I had found on Google flights.

Not yet put claims in as still waiting for credit card pending payment to clear and show the £ cost for the hotel.