Reply To: Golden Ticket for BA Gold – how does it work?

[JDB]

Swiss Jim wrote:

Are these cabin crew only? I was once involved in a very dodgy semi-crash landing. We all survived unscathed. Though technically as @JDB says that’s only a 3…

While safety is the primary role of cabin crew and clearly in the job spec, a good response in a crisis might well be meritorious of a Golden Ticket in a way that making a cup of tea, in my view, never should be. The latter is a daily, low level and entirely routine task expected of crew.

The way a crew member responds to a rarer occurrence such as serious passenger illness or an even rarer safety incident is a real test for anyone. If someone acts calmly and authoritatively, thinks clearly, provides the necessary help efficiently/effectively, communicates well with the relevant people, they should most definitely be praised.