Forums › Payment cards › American Express › Delayed statement credits – Platinum › Reply To: Delayed statement credits – Platinum
It happens, diarise for 30 days after purchase and then get in touch over chat with full details of the date and location of spend and full details of the offer. The agents tend to be fairly good at spotting this and confirming if valid, then passing on to the back office team to have it applied fairly quickly afterwards.
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