Forums › Hotel loyalty schemes › Hilton Honors › Pool charges may have been abandoned, but all is not well… › Reply To: Pool charges may have been abandoned, but all is not well…
Happy New Year, @Cat, though clearly this has marred it somewhat!
I have only stayed at the DT Harrogate once, and that was just after they started charging to use the pool. We did get splendid upgrades, though, and I recall being very impressed with the breakfast and public areas.
Spa facilities have clearly become a cash cow for hotels; we are at the Kimpton Blythswood Square this coming weekend (weather permitting 😬) and I noticed that since our last visit free access for guests has been reduced to a couple of hours at breakfast and dinner time – so when it’s inconvenient, basically!
Still, this is better than what you’re being offered and I would definitely have a word with someone about misleading information on the Hilton website …
Thanks @NorthernLass, I’ve tried talking to the hotel about this, but no luck so far.
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