Reply To: Capital On Tap – “streamlining” and “enhancements”….

[HelenM]

HelenM wrote:

How does this work for those of us who have recently paid our £99 renewal fee? My annual renewal fee of £99 was taken in December and I have not received the e-mail listed above forcing onto the Pro package, so does this mean ours remains Business Rewards with Avios for now? Since they have already taken the £99 fee for the year, surely they can’t justify forcing us to upgrade as well, unless they offer a pro-rata refund if we choose not to upgrade?

I just went on chat with Megan from CoT. If you have recently paid your £99 fee nothing will change until your next renewal. For those customers whose renewal is between Jan – March – they are being offered the upgrade to Pro or downgrade to free. So since I just renewed in December, I will not be affected until Dec 2025, where I will be offered the same upgrade or downgrade to free, by which time the free card will be earning Avios as well ( and no need to cancel and re-apply).