Forums › Payment cards › American Express › Post your American Express Gold retention offers › Reply To: Post your American Express Gold retention offers
Regarding pro rata refund on card fee – is it best to keep a balance on the card when you cancel? Can you still make a payment for any outstanding balance, even though the account is closed? Thanks very much in advance.
Don’t think Amex would allow you to cancel with a balance unless the refund can cover it.
It’s very easy to get the refund back by cheque or bank transfer.
Thanks so much
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums. New to Avios? Read this article first.
Latest Forum Posts
-
JDB on Combining redemption and paid flights on one booking
-
Skywalker on Two Barclaycards – one personal; one business
-
samue1barnard on Chat thread – Monday 15th September
-
jek on Albania suggestions
-
jek on Albania suggestions
-
Jill Kinkell on Chat thread – Monday 15th September
-
LD27 on Chat thread – Monday 15th September
-
JDB on Can two bookings be linked to provide one booking number.
-
Gordon on Chat thread – Monday 15th September
-
AndrewT on Can two bookings be linked to provide one booking number.
SPECIAL OFFER: Get 80,000 bonus points (worth 80,000 Avios) and £400 of dining credit with The Platinum Card!
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.