Reply To: BA to prevent UK callers ringing US

[Cranzle]

memesweeper wrote:

Cranzle wrote:

BA had no issue deliberately forcing everyone to call to make changes or cancel during Covid….I believe that was incredibly disruptive for call centres and customers.

They could just the booking facilities easier to operate online…..oh wait, I remember, it’s 2025 and us customers don’t understand how technically it’s not yet possible to so that and it’s far too much of a complex task for an airline that operates at margins that are the envy of competitors. I mean, that would lead to gratuitous use of companion vouchers for faux customers. BA wouldn’t want that when they are probably currently focussing on reducing the 10g snack sachet to 8g and spending hundreds of thousands of pounds advertising the improvement that was requesting this ‘upgrade’. Imagine the fuel costs savings! Competitors would be in awe of BA and kicking themselves that they hadn’t thought of it first.

And that, ladies and gentlemen, is post of the day.

Apologies for all the typos during my 7am rant. I don’t see to be able to edit the post.