Reply To: Madrid hotel recommendation please

[Gordon]

I have to agree with @JDB on this one! I use chains, Hyatt being the front runner, but I do not let the tail wag the dog, I’m not blinded in trying to achieve status.

I also use small boutique and independent properties when it suits.

I have always admired the personal touch, and the enthusiasm and kindness that is emitted from the majority of staff at these properties, they want to be there, and do not smile because they have to, also they are not eagerly clock watching, waiting for their shift to finish, as in a lot of cases at the main chain properties.