Reply To: BA call centre cannot see extra reward seat availability

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I called back late on the same day and the third agent was very helpful. She said she knew how to pull the tickets in for booking. 20 minutes later it was all booked – this time I let the agent book both legs.

It sounds like there is a workaround that cannot be done by all agents, whether it is know-how or an authorization difference between agents I couldn’t say.

Thanks for the comments.