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I just earned a chase companion voucher dated 12/30/2021.
According to ba site, all companion vouchers earned before 12/31/21 will be extended by six months.
The posted exp date of my new voucher is 12/30/23 – no extension added. Do I need to call ba?- This topic was modified 55 years, 4 months ago by .
No clue on the Chase companion vouchers but my (U.K.) Amex voucher also posted on 30 December and its expiry is 30th June 2024.
So I doubt they will adjust yours without calling.
Ugh. 2 hour wait times…
Good to know I wasn’t imagining the extension. Agent didn’t know anything about it but put in a request anyways.
Thanks for the info!- This reply was modified 55 years, 4 months ago by .
Sent email using form on website. BA Replied in a day saying “to be fair to other customers we cannot extend your companion voucher”. ?!?!
I replied by pasting the text on the website clearly stating all companion vouchers earned by Dec 31 2021 would be extended by 6 months. No reply so far. Been 4 days.
Weirdly in their first reply they also said I should make a real effort to use the voucher before expiration as it was unlikely I would be able to find reward seats by Dec 31 2023. Unbelievable.- This reply was modified 55 years, 4 months ago by .
Ok they finally responded to an email saying they would extend the voucher as a courtesy. When it should have been extended already per published policy.
Whatever it’s done.
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