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Hi
Not sure where to put this as couldn’t see a forum area for airlines, but I am a member of Aer Club…
Last year I flew return from London to Juneau, AK, with Aer Lingus and Alaska Airlines. This was, admittedly, via Opodo (with which I seem to have had a rare positive experience). My baggage was checked through from London to Juneau.
I would like to do the same again, but this time without the middle man. Although EI and AS are both under the oneworld alliance, an EI customer service agent has just told me that they cannot book me a ticket from LGW to JNU.
I could understand if this were, say, EI and Delta (as not part of the same grouping), but I had been given to understand that it would be possible if booked directly with EI. Is this not the case? I wold really rather not have to reclaim my baggage and then have to deal with going through security again if at all possible…
I’m sure you’d be able to book this as a single itinerary via BA. Do you need to actually fly on EI or could you do the first leg on BA to, e.g. SEA?
EI isn’t part of One World.
EI isn’t part of One World.
It is a partner airline with AS, though, as it is with BA, UA and IB. I can book flights to LGW via SEA and DUB with AS! But would prefer to book through UK, however.
EI uses really ancient tech so I’m not too surprised they can’t do it. Mixing airlines on one ticket/booking is one scenario where a TA can be useful. I’d personally use either Amex travel or Expedia instead of Opodo though. I’ve actually had good experience with Expedia when I needed to change something and when the airline changed something.
I had a look at the fares and neither EI or AS file a LGW-JNU fare. So I suspect Opodo combined an EI ticket LGW-SEA and an AS ticket SEA-JNU which a TA can do but an airline likely can’t/won’t
If you’re interested it looks like Icelandair have some keen fares filed (connecting in Reykjavik and Seattle to AS)
Maybe look at someone like Trailfinders as well. They’re pretty good at booking complex US tickets and you can actually speak to a human in person if they have a branch that’s convenient to you.
Thanks, will have a look at both Iceland Air and Trailfinders.
you could try multi city option on EI website
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