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Hi, I signed up to AMB when staying at the IC Berlin over the summer. I checked out of the stay on 1 August having arrived a couple of days earlier, and am looking to book a weekend certificate stay at the IC Times Square starting on Friday 1 August for next summer i.e. exactly 365 days later.
The AMB website lets me price up a stay using my voucher ie it doesnt treat it as expired, but I am concerned of arriving and being stung for both nights…can anyone confirm if this has ever been a problem for them? Thanks
If you look in your rewards wallet on the IHG app or website you’ll see the exact date the certificate is valid until. If your stay starts on or before that date you should be OK as the T&Cs state ‘The member must have an unredeemed and valid Complimentary Weekend Night available within their IHG One Rewards account upon check-in.’ However, I do feel there is some room for interpretation there and don’t have direct experience of your scenario so I’d be cautious. Consider emailing the hotel, explaining your position and trying to get an assurance in writing from them.
As an aside, it seems they have quietly removed the one-off extension options, so that’s no longer a possibility (and having the certificate extended alongside was always a bit hit and miss, although I managed to get it done).
Thank you, found it in the rewards wallet and it is valid until 31/08 so all good!
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