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Forums Payment cards American Express American Express customer complaint email address

  • 54 posts

    Sorry, I have tried searching, found what I thought was the address to forward a complaint to Amex but it’s bounced back.
    Does anyone have such a thing to hand please? Or is it snail mail these days?
    Thanks
    Bill

    1,843 posts

    I have raised formal complaints via the telephone numbers on the back of my cards.
    Supporting documents can be uploaded via your Amex online account.
    They have been progressed to resolution including written correspondence from Amex.

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