another BA IT failure – variation on a theme…

[The real Swiss Tony]

Just arrived at T5 to find the displays reporting the Galleries South lounge as being empty. North at 60%. So I walked the length of the terminal to find South lounge about 60% full and every empty table having a decent covering of dirty cups & plates on it.

Apparently BA are aware of the situation – so why not just turn the damn screens off! The result is the customer balance doesn’t tie up with the staff quota and I should have just taken the convenient solution. North lounge probably empty! Here’s where I find the plane is going from A1 as well…..