Avios compensation – how long to receive it?

[Garkov]

Hi,

I recently got a response from BA to my complaint of no CE catering confirming 10k would be applied to my account (which I was very happy with).

When should I expect to see this on my exec club account? It’s been over a week since they emailed me.

If anyone has any experience with this, would he great to hear.

Thanks in advance

[Garkov]

To clarify, the email confirmed 10k avios would be applied to mine and my husband’s accounts (10k avios each). No sign of it on either account.

[ajsadeh]

Mine arrived the same day as the email saying they were crediting.