Avios fraudulently transferred from my BAC account to an Iberia account

[rickla]

Hi all, just gone through my emails having received hundreds of spam. One of them was from BA to acknowledge the transfer of my full balance of 91,000 Avios to an Iberia account. Obviously this wasn’t me. Could some kind person please point me in the direction of previous posts on this, so that I can try and resolve? Thanks

[nectar collector]

Sorry to hear this – here’s a recent HfP article, there are other posts in the forums on the same topic, if you use the google search method on the forum for ‘stolen’ they’ll pop up, see the first pinned post on the forum page for the search syntax

https://www.headforpoints.com/2025/02/10/avios-stolen-from-my-household-account-and-how-i-got-them-back/

[Skywalker]

Hi @rickla

Here are some threads with similar circumstances to yours and how people resolved the situation:

https://www.headforpoints.com/forums/topic/account-hacked-avios-stolen/

https://www.headforpoints.com/forums/topic/account-hacked/

Hope your Avios are returned to you soon

[BA Flyer IHG Stayer]

Have you called BA yet?

That’s the first thing to do!