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BA / Amex tier points due under now not so recent offer still outstanding.
This is, frankly, scandalous.
Rob, this was effectively sold to us via HeadforPoints. HeadforPoints also presumably got paid directly or indirectly as a result.
BA are refusing to do anything about it, even though it’s very easy to prove the points are owed. They are claiming down to Amex to sort.
Amex saying the points have been transferred. To be honest from what I can see I suspect they are right.
I’d be interested to know how many HeadforPoints readers are impacted by this. Please reply to this thread.
Rob, I do think HeadforPoints owes it to its readers to sort this out. Clearly you have contacts at both BA and Amex. Surely you can knock heads together?
I’m still waiting for my Tier Points. BA told me it was Amex problem so raised complaint with them but it just rolls on with varying excuses ‘technical problem’ etc.
Still awaiting my FOS case to be assigned, raised 16-Apr.
Amex sent the Avios and TPs to BA but BA credited the TPs as Avios. Amex agree that I earnt them, but somewhere the flag that these are TPs not Avios has got lost. Despite Amex terminating me and the whole family, presumably for the sudden uptick in spending in pursuit of the TP challenge, they agree on Chat that my TPs should be credited as earnt prior to being ex-Amexed. They think it’s BA and BA think it’s Amex.
I’m resisting the temptation to send Amex boss Hannah one of these in an attempt to get her attention (the last suggestion in this video) What to do with old credit cards 🙂
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