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I have a flight booked with BA that is operated by AA, the AA legs have been cancelled and I called to request a 300 mile reroute, to which I was told this only applies if flying BA metal.
Just wanted to double check if this is true? I don’t have any issues with it if it is, I’d just not run into a codeshare flight being cancelled before so I thought I’d check if it’s worth calling again!
Pre-pandemic they moved me a couple of times within 300-miles. Try another agent. As an additional question, is it all on one ticket starting in the UK/EU? If so, full UK/EU 261 rule apply on the outbound leg.
Pre-pandemic they moved me a couple of times within 300-miles. Try another agent. As an additional question, is it all on one ticket starting in the UK/EU? If so, full UK/EU 261 rule apply on the outbound leg.
Thanks Meta, good to know it’s worth trying again.
Yes this ticket is CDG – LHR – LAX – HNL and back, was hoping to reroute to avoid needing to head to CDG. The LHR-LAX leg operated by AA was cancelled both ways
Basically you can ask for the entire ticket to be rebooked when you want. But you might still have to leave from CDG. As the ability to change original or destination within x miles, by your own choice, is something given by their airline that they don’t have to. Whereas your right to rebook your entire ticket for whenever you want, is given by statute that overrides anything the airline says in their terms, or offers or doesn’t wish to offer.
Basically you can ask for the entire ticket to be rebooked when you want. But you might still have to leave from CDG. As the ability to change original or destination within x miles, by your own choice, is something given by their airline that they don’t have to. Whereas your right to rebook your entire ticket for whenever you want, is given by statute that overrides anything the airline says in their terms, or offers or doesn’t wish to offer.
Thank you LL, so the agent likely was correct in that I can’t re-route the flights due to them being on AA metal? I was offered a date change if I preferred so that does look to all be correct.
I guess we will need to enjoy a couple nights in Paris before our trip after all!
You’re mixing re-route and change of destination.
Re-route basically means that you can get a new pair of tickets via any possible route on any airline for the same date, but only to your original A to B. This the right under EU/UK261.
Change of destination within X miles is the airline policy, in this case BA has a policy that they’ll move the destination by 300 miles on BA metal.
When I had a CDG-LHR cancelled as part of a CDG-LHR-HEL-USA and return BA Holiday I asked aboout the 300 mile rule.
I asked if starting in LHR was an option as well as BRU and AMS because the CDG schedule had been drastically reduced and it just wasn’t going to work for me.
Bremen told me BRU and AMS would be OK but not LHR due to my trip being priced in euros and that was a requirement to start in the same currency zone. Same as although ZRH is within 300 miles as the trip would be priced in CHF and so not possible under their rule
Have managed to rebook vis AMS so worked out for me.
Remember the 300 mile rule is BA policy and not something you can demand under EU/UK261.
A fair reading of the regulation of a reroute of CDG-NYC would be something like CDG-LHR-NYC which retains your booked start and end point
BA should happliy rebook that for you.
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