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So when I log into my BA account on two separate phones and an iPad – my account details are different in each one. One shows some tier points earned so far this year, one doesn’t. One shows GfL one just shows Gold. It’s really bizarre. And v few of the future bookings have expected tier points although they are BA website bought tickets. Whole thing is a joke.
Sadly that’s just business as usual. The BA app caches various bits of data, and it’s biggest problem seems to be timing out way too early and failing to establish a back end connection. When that happens – all too frequently and without warning or acknowledgement – it simply displays the last cached data it has regardless of how old it may be.
If you clear the local cache and/or stored data and log in again from scratch it will reset, assuming of course it actually lets you log back in that is! Simply logging out of the app and logging back in will not do anything.
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