BA Avios compensation

[hugo r]

Had an issue with a flight cancellation , emailed BA to complain, they emailed this morning to say that they have credited account with Xxx amount of avios , it’s not showing as yet , is this normal ? How long does it take to show ?

[ChrisC]

usually instant but can take a day or two

I’d start by refreshing the app / website and logging off and on again as that usually updates things.

[Aston100]

I was recently awarded 10k.
Took three or maybe four days for it to appear after the email from BA.