-
So after spending over 1hr waiting on the BA chatbot, I got through to discuss the refund on my BA holiday which I purchased at the end of 2021.
I had a good conversation with the lady on the other end and we worked out that I’d get my £2626 back in card refund, and my £150 deposit as a voucher… Fine… No problem.
However today, I just received an email saying my full £2776 is a voucher.
My booking was for the first week of March so over 4 weeks away, so am I correct in saying I should have got the £2626 back as a card refund?I just want to make sure before I proceed with my complaint…
Unless there was something like a flight cancellation then this would be a voluntary calculation and so would be a voucher rather than a cash refund.
Or is there some other factor involved?
- This reply was modified 55 years, 4 months ago by .
- You must be logged in to reply to this topic.
Popular articles this week:
