BA Holidays won’t honour tier point spend

[LD27]

Having read through this thread, I’m even more confused. In January (last day of sale and having about 5 attempts to book) I priced up hbo flights and then selected add car option, so assumed from what I read above, this would not be classed as a BAH. However I took screenshots of every page throughout the process, so this might help others to determine whether it’s a BAH or not. Car was for entire duration of trip.

1. Having selected the second car option and seen the original price of flights the next page says
“price if booked separately xxx Total discount xxx, Total price xxx. Secure with a deposit of £120. Collect Avios xxx”.

2. The following page says “Flight – checked baggage. Group B car – EC members will earn 1TP for every £ spent on this package. T&Cs apply, visit BA.com/holidays.” Total price in red with number of Avios included – 1 Avios per £1 spent.

3. The following page “Passenger details” gives flight details, car details and First adult (payment card holder if travelling). In red writing in the middle of the screen it states “EC members will receive 1 tier point for every £ spent on this package. T&Cs apply – visit BA.com/holidays”.

4. Next page: “Check itinerary. Name, outbound flight, Car, In red “sale ends midnight tonight. EC members will earn 1 tier point for every £ spent on this package. Check T&Cs. Then Inbound flight with details. Followed by number of Avios.

6. Next page confirmation of booking.

So although I booked flights and saw price, I then added car. However from what I have received with tier points and Avios, I actually booked a BAH and got the following points:

– Avios and 75 tier points for flight posted 3rd day after outbound flight
– 1 Avios per £ spend on package posted 5th day after inbound flight
– 1 tier point per £ spend posted 6th day after inbound flight
– Avios and 75 tier points for flight posted 8 days after inbound flight

Hope this helps anyone to claim missing tier points or to check whether they have booked a BAH or not in the future.