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Forums Payment cards Barclaycard Avios Barclays not providing Avios points

  • 2 posts

    Myself & My partner applied for Barclaycard Avios plus cards under 100k Avios points (in October/November 2022)offer.
    The offer was meant to supply the point following 3 months.
    I got mine after some 5 months with lot of chasing. My wife still can not get hers after 6 months.
    She keeps chasing but no replies or she gets varying and frustrating replies.
    Can anyone suggest something that may help to resolve this?

    11,377 posts

    Has your wife submitted a formal complaint to Barclays? When I had problems with the card when it was first issued last year I got nowhere until I wrote to their head office, after which it was all sorted within a fortnight.

    610 posts

    Try @barclaycard on Twitter. I found them very responsive and helpful. Couldn’t solve my problem for me (missing 100k as well), but put in a complaint on my behalf.

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