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Nowhere in the small print does it mention this but, upon going to book, it seems the credit isn’t applied until 3 days before the stay.
Is this actually the case? Or is there a chance it will credit as it should within 30 days?
Does it depend on whether the booking was paid in advance ?
I made a booking (prepaid) and the credit was applied a day later; when I needed to cancel the booking I enquired what the status of the credit would be – it wasnt rescinded; so effectivley £200 cash
It looks like AMEX travel and AMEX CC operate almost at arms length
I am still waiting for my credit. 40 days and still counting. I was told it’ll be between 30-60 days. At 60 days I will call in and complain.
Does it depend on whether the booking was paid in advance ?
I made a booking (prepaid) and the credit was applied a day later; when I needed to cancel the booking I enquired what the status of the credit would be – it wasnt rescinded; so effectivley £200 cash
It looks like AMEX travel and AMEX CC operate almost at arms length
That’s very helpful to know, thanks.
I am still waiting for my credit. 40 days and still counting. I was told it’ll be between 30-60 days. At 60 days I will call in and complain.
Was yours prepaid and chosen at checkout?
I am still waiting for my credit. 40 days and still counting. I was told it’ll be between 30-60 days. At 60 days I will call in and complain.
Was yours prepaid and chosen at checkout?
Yes.
My experience is that if if doesn’t credit within a couple of days it never credits without you chasing
To update, it credited before the payment left pending.
i got 10 days until the 60 required so I will wait til then so they dont have a leg to stand on and pay me my £200.
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