Booking a flight in Amex travel website

[ttstest]

I’m trying to book a premium economy return flight as follow (not reward flights, just paying by cash):

Outbound: London to Honolulu
Inbound: Las Vegas to London

I want BA as they are the only airline that offers direct flight for the inbound leg.

When I search this in Amex travel website, they are not showing me anything for BA. But I can do so in the BA website.

I suspect that’s because the outbound leg is broken down into two flights (London to LA, LA to Honolulu) and that the second leg does not offer premium economy seat. That’s why the Amex website cannot show me anything.

Is there a workaround for this?

Also, it seems from their website searching structure, I won’t be able to book, say a economy outbound + premium economy inbound?

[Travel Strong]

I’m sure you have a reason for wanting to book via Amex travel, but it is an awful platform – I’m surprised you’ve got as far as you have… and worse again if you need to make contact/changes later on.

For this reason, booking direct is generally recommended with flights.

[ttstest]

It’s only because of the higher reward points (3x) using the Amex gold reward card…
Does it not worth the effort?

[Travel Strong]

Generally not, no. It is still 2x points on Amex gold for flights direct with the airline.

For many on here it doesn’t feature as a decision due to holding the BAPP Amex which gives 3 points per £ on BA flights direct too.

[RK228]

ttstest wrote:

It’s only because of the higher reward points (3x) using the Amex gold reward card…
Does it not worth the effort?

Except in very exceptional circumstances, I’d only book directly with the airline. The few extra Avios aren’t worth the additional hassle that you could find yourself in later if there are any cancellations, delays, etc.

[drdan]

To reinforce this, TAP cancelled a morning LIS-MAN flight 16 days in advance and I had booked via an OTA rather than direct…

Instead of TAP rebooking, I had to deal with the OTA ‘customer service’ with an additional £13 fee for this service. Imagine being in Las Vegas with issues and instead of a local airline desk etc you have to deal with A call potentially out of hours UK time… A lesson learnt.