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Forums Frequent flyer programs British Airways Club Booking Qatar Airways reward flight on ba.com fails

  • 3 posts

    Went through complete booking of reward flight on Qatar flight, and this message appears after entering payment details.

    Sorry, we have been unable to complete your transaction at this time.
    We’re sorry, we are unable to proceed your request. Please contact your local British Airways office.

    1,049 posts

    Was it a mixed cabin booking? I had this for one where it was C for the first leg then F for the second. Ended up going for an alternate route of C for both legs and it ticketed fine.

    3 posts

    It was an economy avios booking. How would I know what class of booking it was?

    1,049 posts

    Ah, OK. No, I was trying to book LON-DOH-BKK and was given an option where the first flight was in business class (C) and the second was in First (F).

    Obviously not the same problem you have. Perhaps it’s something else in the back end – maybe BA is showing false availability which doesn’t get picked up until the payment stage?

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