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Hi I booked my return companion ticket at the 355 days but problem is that is to LHR and I live in Belfast. This means I have to wait another day to book the Belfast leg as my flight doesn’t get into the following morning. They then charge we more avios and treat it like a reward flight although on the same booking reference. This doesn’t happen on the way out only on the way back. Is this correct? Seems very unfair.
Assuming your LHR flights are long haul, then this isn’t correct. On both outbound and inbound, domestic connections are ‘free’
I put it in quotes as historically although it was free in terms of Avios the cash surcharges usually increased by a small amount. However, with the new RFS pricing on long haul I believe the cash element is now the same.
This is the problem when you need a domestic connection on a long haul flight as the domestic is often the next day. To have it on one booking, and free, you risk losing the long haul seats or having the hassle of calling BA to add it (which they may or may not agree to!)
But it’s possible now without paying any extra cash or avios, as noted.I haven’t done this for several years but I used to do it regularly and it used to be pretty routine.
I always found it best to call within 24 hours of making the return booking as the agents would invariably consider it a change to the booking (fair enough) but if done within 24 hours they’d not seek to charge £35. Then there would also be the offline booking fee of £15 which I would sometimes have to point out is waived for something that cannot be done online.
I never had to HUACA but I do get the impression that there are more poorly trained agents now than there used to be.
It also helps to be super polite and friendly as they are then much more likely to listen to you and seek to help rather than go with their first instinct that they can’t or shouldn’t do this.
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