Changing Avios booking with Barclays Upgrade Voucher

[rt112]

Mrs rt505 and I are booked to fly return from Heathrow to New York in June. We’re on the same booking and have both upgraded from WTP to CW using two of my Barclays Upgrade Vouchers.

I now need to fly to Washington DC three days earlier for a meeting. Is it possible to call BA and change the booking? There is availability in CW to Washington on the date in question. Mrs rt505 will be going to New York as before. I would just cancel and rebook, but there is currently no availability on CW for the flights back from New York…

Thanks in advance

[NorthernLass]

So have you used one voucher outbound and one inbound and got BA to put that all on one PNR? Or one voucher for each of you with BA still booking it as 1 PNR?

BA may be able to make this change, but it can’t then all be on one booking.

[BA Flyer IHG Stayer]

If this was an ordinary avios booking then BA could split the bookings and then leave hers as is and only change yours.

It’s not possible to have different people doing different things on the same booking.

But as NL notes above as you’re using Barclays vouchers that makes it more complex and we need to know exactly how you booked it and how the vouchers were applied to give you better advice.

[rt112]

Thanks, both. I booked online for two people using two vouchers. I’m not sure how the vouchers were accounted for, ie one voucher covering one person’s return journey or one voucher covering both outbound flights and the second voucher the two return flights. I don’t think that info was ever presented, although I’m happy to be corrected on that point.

[AndrewT]

As you can use Barclays vouchers for others, logically I can’t see why they shouldn’t be able to split the booking then change one of them to go out to Washington, but I don’t think that has ever been asked or therefore answered before.

Call and ask, possibly more than once as I wouldn’t be surprised if some agents say No even if the answer should be Yes.