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Forums Daily chat thread Click here for today’s chat thread Chat thread – Thursday 29th May

  • 1,485 posts

    Ensconced in row 13, an exit row on LGW to TFS and it looked like TS had worked, empty seat next to me. Then complaints from a couple in row 11 that they had paid only 5 days earlier for extra leg room seats and didn’t have them. Flight attendant told them the procedure was to email BA to have a refund. They rightly protested that that missed the point, they had paid for extra leg room because he was 6’ 6” and needed the room…….FA moved him to the empty seat next to me. Why had BA sold a seat as extra legroom that clearly wasn’t, and I have been watching for an aircraft change to protect my seat, so it wasn’t a last minute change?

    Correct me if wrong, but an extra legroom seat is not the same thing as an exit seat. And on BA, all seats in front of the exit row(s) are extra legroom – in relative terms, compared to those behind the exit rows.

    2,223 posts

    Well here we go again. Old style scanners at MSP had a problem with my left leg!

    And two TSA agents were completely flumoxed by a bag of Tesco peanuts and a bag of Chocolate Limes. The sweets in particular baffled them.

    823 posts

    Correct me if wrong, but an extra legroom seat is not the same thing as an exit seat. And on BA, all seats in front of the exit row(s) are extra legroom – in relative terms, compared to those behind the exit rows.

    Yes on short haul the CE rows have a whole extra 1″ compared to further back, but I’ve never seen them offered as extra legroom.

    326 posts

    Afternoon all,

    A few weeks ago, I posted about difficulties changing my LHR-PVG 241 flight to an LHR-TYO due to no longer having my AMEX card. I ended up sticking with the LHR-PVG.

    I’ve noticed that the LHR-PVG leg in the BA app no longer has a 125- ticket number, and I can’t select seats. I’ve read threads here and know this could be an issue…

    I’ve called BAEC twice and been assured the full itinerary is ticketed. On the second call, they re-emailed me the full e-ticket receipt with two 125- ticket numbers.

    Can I trust this or should I HUACA? I think the LHR-PVG leg was ‘unassigned’ in favour of the TYO seats, but it was ‘reassigned’ when we couldn’t complete the booking, but not re-ticketed.

    I’m only a lowly Blue member now so not sure who else I can call to try to correct this.

    You can use this link on the Finnair site to get an email of your full e-ticket details if none of the other BA-related suggestions work

    https://www.finnair.com/gb-en/customer-care-and-contact-information/contact-and-request-forms/order-your-e-ticket-receipt

    5 posts

    It seems BA may only allow one FF number per passenger on a booking.

    I am pretty sure that is not true. On two occasions the booking for my most recent trip showed both BA and RJ numbers on the RAM site. Pretty sure both were in the FQTV field, though.

    If no one is able to pass on the benefit of their wisdom then for my next trip I guess I can try asking the Twitter DM people to populate FQTV and FQTS and see what they say. 🙂

    116 posts

    It seems BA may only allow one FF number per passenger on a booking.

    I am pretty sure that is not true. On two occasions the booking for my most recent trip showed both BA and RJ numbers on the RAM site. Pretty sure both were in the FQTV field, though.

    If no one is able to pass on the benefit of their wisdom then for my next trip I guess I can try asking the Twitter DM people to populate FQTV and FQTS and see what they say. 🙂

    The Twitter agents claim they cannot access Amadeus and are limited to the same online method we can see in MMB. They have confirmed to me though that it is indeed possible and I have twice been successful in having both numbers added in these fields by a check out agent at the airport, last week on a Qatar flight and yesterday morning on a Cityflyer flight. I will just stick to doing it at the airport now I think.

    958 posts

    Blair Waldorf Salad wrote:
    Correct me if wrong, but an extra legroom seat is not the same thing as an exit seat. And on BA, all seats in front of the exit row(s) are extra legroom – in relative terms, compared to those behind the exit rows.

    Yes on short haul the CE rows have a whole extra 1″ compared to further back, but I’ve never seen them offered as extra legroom.

    I have seen this quite a few times – people book emergency exit row seats, assuming they will have extra legroom. Many do not. Hilarity ensues…

    Aerolopa shows this quite clearly, the BA seat map not so much – you could almost call it misleading. It does say, however, “The seat plan is for guidance only and not true to scale. Extra space between rows does not indicate extra legroom.”

    11,569 posts

    @Tracey, pipped at the post 😩

    I had (with reservations about the ethics of it) reserved a window and aisle for OH and me. Several other couples had done this, including the couple in front of us.

    A (thankfully) slender man arrived with a BP for the middle seat between us, so we did the decent thing – offered him the window seat and OH took the middle as it’s my birthday.

    A very large American man then arrived with his BP for the middle seat in the row in front of us.
    And they made him sit between them 😱😱😱
    But they were having a domestic during the walk to passport control, so maybe they planned it that way 🤷‍♀️😂

    No queue at immigration, late afternoon is clearly a good time to arrive. Bags came out about 10 minutes later.

    1,395 posts

    It seems BA may only allow one FF number per passenger on a booking.

    I am pretty sure that is not true. On two occasions the booking for my most recent trip showed both BA and RJ numbers on the RAM site. Pretty sure both were in the FQTV field, though.

    If no one is able to pass on the benefit of their wisdom then for my next trip I guess I can try asking the Twitter DM people to populate FQTV and FQTS and see what they say. 🙂

    I’ve tried. Didn’t work me.

    43 posts

    Greetings from FAO where is was 32C at 9pm last night. Sailed through the airport despite all the doom and gloom articles in the Portuguese press about Armageddon approaching with Passport staff burn out and systems issues.
    No gate for the BA flight despite almost every gate being available – but saw an interesting sight on the way to the terminal – a new temporary facility with what looks miles of queuing barriers and new style entry machines. It’s a giant plastic building so it’s going to be super hot for anyone unlucky enough to use it in summer. Hopefully it’s just for the likes of Ryanair who make all passengers walk to the terminal come sun or rain.

    11,569 posts

    Mostly rain at MAN! There’s an amusing sign up in the terminal telling pax not to expect a jet bridge 😂

    Can’t fault the HIX AGP. £70 for the night and 4 drink vouchers – which equates to about half a bottle of gin in Spanish measures 🍸

    79 posts

    You can use this link on the Finnair site to get an email of your full e-ticket details if none of the other BA-related suggestions work

    https://www.finnair.com/gb-en/customer-care-and-contact-information/contact-and-request-forms/order-your-e-ticket-receipt

    Thanks, this does indeed provide a full itinerary (including the errant flight) under one ticket number.

    But I still feel something’s amiss… experiencing essentially the same situation as described here: https://pointszilla.com/what-to-do-if-your-ba-booking-doesnt-have-a-ticket-number.

    1,485 posts

    More news on BA at MAN and their lounge-like offering. It will be set up by Gate 47 in T3. Staff are already rota’d to work there but seem unclear what awaits them or passengers.

    4 posts

    My wife and 11yo are travelling from Rome to LHR tomorrow. CE. Both blue. On check in earlier, she is in 10F. He is 3A. No other seats available. Do they just suck it up? He’ll just sit on his iPad, she’ll just have a few drinks.

    403 posts

    Blair Waldorf Salad wrote:
    Correct me if wrong, but an extra legroom seat is not the same thing as an exit seat. And on BA, all seats in front of the exit row(s) are extra legroom – in relative terms, compared to those behind the exit rows.

    Yes on short haul the CE rows have a whole extra 1″ compared to further back, but I’ve never seen them offered as extra legroom.

    I have seen this quite a few times – people book emergency exit row seats, assuming they will have extra legroom. Many do not. Hilarity ensues…

    Aerolopa shows this quite clearly, the BA seat map not so much – you could almost call it misleading. It does say, however, “The seat plan is for guidance only and not true to scale. Extra space between rows does not indicate extra legroom.”

    We book the window and aisle – the window for me as I like to look out and aisle for Mr qc as he’s claustrophobic. We don’t move.

    11,569 posts

    More news on BA at MAN and their lounge-like offering. It will be set up by Gate 47 in T3. Staff are already rota’d to work there but seem unclear what awaits them or passengers.

    Did I not post this earlier or did I dream it 😂
    Apparently that’s the Loganair gate. Cold food and limited bar sounds like the old days!

    1,485 posts

    More news on BA at MAN and their lounge-like offering. It will be set up by Gate 47 in T3. Staff are already rota’d to work there but seem unclear what awaits them or passengers.

    Did I not post this earlier or did I dream it 😂
    Apparently that’s the Loganair gate. Cold food and limited bar sounds like the old days!

    You did but I enhanced it (based on customer feedback) with the specific gate info. Imagine the confusion of the already halfway to blotto crowd when they see a barely secured segregated area serving free drinks.

    3,418 posts

    My wife and 11yo are travelling from Rome to LHR tomorrow. CE. Both blue. On check in earlier, she is in 10F. He is 3A. No other seats available. Do they just suck it up? He’ll just sit on his iPad, she’ll just have a few drinks.

    Won’t sitting on his iPad break it and be uncomfortable for a flight that long?

    But they need to ask at check in to sort it out as he’s under 12 so shouldn’t be that far from his mother.

    231 posts

    Mostly rain at MAN! There’s an amusing sign up in the terminal telling pax not to expect a jet bridge 😂

    Can’t fault the HIX AGP. £70 for the night and 4 drink vouchers – which equates to about half a bottle of gin in Spanish measures 🍸

    Have always been curious – what’s the noise level like from Av. de Velazquez in the rooms there? Though I suppose if it’s too noisy the half a bottle of gin should help!!

    28 posts

    Asking for insight into Qatar biz class reward space. BA reward space often opens up close to departure i.e within a few weeks. Does the same apply to Qatar? My impression from looking at a number of destinations a couple of weeks out is that it doesn’t. However, I am interested to know if others have a different experience?

    422 posts

    More news on BA at MAN and their lounge-like offering. It will be set up by Gate 47 in T3. Staff are already rota’d to work there but seem unclear what awaits them or passengers.

    Another thread or possibly even forum, I read this morning suggested the BA lounge will be in the old BMI Regional lounge – is this the same?

    How long are we expecting this temp arrangement?

    6,803 posts

    Asking for insight into Qatar biz class reward space. BA reward space often opens up close to departure i.e within a few weeks. Does the same apply to Qatar? My impression from looking at a number of destinations a couple of weeks out is that it doesn’t. However, I am interested to know if others have a different experience?

    In general no, you won’t see much if any business class reward space opening up nearer departure, unlike on BA which not only operates much larger business cabins than QR but also has lower load factors.

    1,485 posts

    More news on BA at MAN and their lounge-like offering. It will be set up by Gate 47 in T3. Staff are already rota’d to work there but seem unclear what awaits them or passengers.

    Another thread or possibly even forum, I read this morning suggested the BA lounge will be in the old BMI Regional lounge – is this the same?

    How long are we expecting this temp arrangement?

    I’m not old enough to remember the BMI Lounge.

    As for how long, I think it’s until the passenger route from T1 to T3 is sorted; at which point BA passengers can use the Escape Lounge T1 presumably. It already is possible to walk from T1 to T3 airside (did it a few times during lockdown, when T1 checked in all flights but BA still used T3 gates). So I can’t see it taking that long to make it a bit more intuitive with reassuring signage and lighting.

    My bigger question is Emirates who dominate one pier of T1 3 times a day with the A380 flights. Their own lounge is in T1 and by far the best in MAN and there just isn’t an equivalent space in T2 if and when they move there. First class passengers would blow a gasket in the 1903 Lounge and that’s allegedly classier. Although what do I know, Emirates sent me away with a voucher for Pret once when I flew F in lockdown and they had keot their lounge shut. This was despite the fact the Aspire lounge at MAN was opening and serving passengers.

    28 posts

    Asking for insight into Qatar biz class reward space. BA reward space often opens up close to departure i.e within a few weeks. Does the same apply to Qatar? My impression from looking at a number of destinations a couple of weeks out is that it doesn’t. However, I am interested to know if others have a different experience?

    In general no, you won’t see much if any business class reward space opening up nearer departure, unlike on BA which not only operates much larger business cabins than QR but also has lower load factors.

    Thanks that has saved me a lot of wasted search time!

    323 posts

    Blair Waldorf Salad wrote:
    Correct me if wrong, but an extra legroom seat is not the same thing as an exit seat. And on BA, all seats in front of the exit row(s) are extra legroom – in relative terms, compared to those behind the exit rows.

    Yes on short haul the CE rows have a whole extra 1″ compared to further back, but I’ve never seen them offered as extra legroom.

    I have seen this quite a few times – people book emergency exit row seats, assuming they will have extra legroom. Many do not. Hilarity ensues…

    Aerolopa shows this quite clearly, the BA seat map not so much – you could almost call it misleading. It does say, however, “The seat plan is for guidance only and not true to scale. Extra space between rows does not indicate extra legroom.”

    Row 12 and 13 definitely had a lot of extra leg room and they were the exit row seats. Airbus A320 G-GATR.

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