Claim missing Virgin Points – Error – Date

[Panda Mick]

Trying to do this for the 27th March, but get:

Oops, sorry, something went wrong
Missing points can be claimed between 8 days and 6 months after a flight.

Known issue or should I give them a call?

[NorthernLass]

What are the points for? I had this last month but then the points (for a malfunctioning tray table) just appeared in my account anyway.

[Panda Mick]

NorthernLass wrote:

What are the points for? I had this last month but then the points (for a malfunctioning tray table) just appeared in my account anyway.

Missing flights with KLM 10 days ago.