Combine My Avios to Aer Lingus – broken?

[Linathon]

Help, I am trying to move Avios from BA to Aerlingus but I keep getting the message
Your session has timed out, please log in again
I have tried logging out and in.

[Linathon]

I think I may have found the problem so please ignore. Can I delete the thread?

[Skywalker]

Hi, what was the solution?

[Linathon]

Unfortunately it wasn’t the solution, I realised they had different emails, but it still didn’t work.