-
We have booked 4 tickets club world return from LHR to Doha next year, using avios and two 241 vouchers. I booked the outbound flights first (T-355 days) and had to do 2 separate bookings (2 tickets each) as the 241 vouchers were under separate names.
When the inbound DOH-LHR became available my wife and I called separately to book the required 4 club world seats, using the previously redeemed 241 vouchers. I noticed that for myself the agent booked the inbound seats on a separate booking to the original, and thus the taxes for 2 of us came to £235. However my wife booked the equivalent 2 seats but was charged £375 – it seems in her case they have linked the inbound and outbound under a single new booking reference, which came through a few days later.
I called BA to query this but they didn’t have an explanation and said there was nothing they could do. When doing dummy bookings for DOH-LHR in CW for 2 it seems the price for off peak date is around £240.
Does this mean I have been overcharged for the £375 tickets and is there anything I can do?
Secondly are there any advantages/disadvantages to having one single booking for trip vs separate ones for inbound/outbound?Let’s take your LHR-DOH and DOH-LHR as an example and the LHR-DOH gets cancelled and you decide not to go at all.
On a single ticket that gives you the right to cancel for a full refund.
But on a separate one you won’t get a free cancelation of the separately booked DOH-LHR and you’d have to pay the cancellation fee.
As to the fees etc. for some locations there is an advantage of booking them separately as there are local laws limiting them for trips originating there. But that doesn’t apply when booked as a return. However I don’t think DOH is one of those.
I don’t know if you’ve been overcharged or not but it would be worth querying properly with BA and at least to ask the phone agent to escalate it with the ticketing team and ask for it to be repriced.
- You must be logged in to reply to this topic.
Popular articles this week:
