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Hi, I wondered if anyone could explain – received an email yesterday saying congratulations i’d reached bronze etc. I’ve not flown since last December though and not due to fly for another 3 weeks. Annoyingly my tier points run out 2 days before i fly. My question is why would i now just go up? is it a mistake?
Check your account and statement. What are the latest transactions and your current tier points balance? Were there some tier points posted with a delay maybe? Is your actual account updated to Bronze or it was just an email which could have been sent in error…
it has actually been upgraded on the site. I checked back the last tier points were indeed in December. Could they have forgotten to add and backdated? i assume that the points would be seen as dated recently and not December though? it’s not something i’ve really taken much notice of
Did you do the BA holiday double TP offer?
What do the entries in your account actually say about the points and how they were generated?
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