Confused – tier points uplift to Bronze

[sully301]

Hi, I wondered if anyone could explain – received an email yesterday saying congratulations i’d reached bronze etc. I’ve not flown since last December though and not due to fly for another 3 weeks. Annoyingly my tier points run out 2 days before i fly. My question is why would i now just go up? is it a mistake?

[Jacob]

Check your account and statement. What are the latest transactions and your current tier points balance? Were there some tier points posted with a delay maybe? Is your actual account updated to Bronze or it was just an email which could have been sent in error…

[sully301]

it has actually been upgraded on the site. I checked back the last tier points were indeed in December. Could they have forgotten to add and backdated? i assume that the points would be seen as dated recently and not December though? it’s not something i’ve really taken much notice of

[ChrisC]

Did you do the BA holiday double TP offer?

What do the entries in your account actually say about the points and how they were generated?