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Forums Other Flight changes and cancellations help Considering alternative to legal action – rerouting

  • 227 posts

    Hi All,

    I’ve had some really helpful advice on here lately about my rerouting rights (requesting a year from original travel and BA spouting ticket validity line). My 241 avios flights were out to BKK (club) and back from SIN (first). A refund is less than useless to me as BA no longer fly to BKK and costs are now insane anyway. The LBA is with the legal team but I’m not hopeful of a good outcome given their treatment of others.

    I’ve been contemplating an alternative to fighting them and am wondering whether to in fact take two trips, using the outbound within ticket validity and extending the return out until when I want to come back in December, and then nesting them with other cash or reward tickets one way to get back from Thailand and then back out to somewhere in that region. The first trip would need to be short so there won’t be time to see both Bangkok and Singapore (hence not wanting to do the whole trip within ticket validity) but the winter trip can be longer or we could start in a different place and return from SIN.

    It means we would avoid the refund, limit the stress and cost of having to fight them, and eliminate the risk of losing.

    But aside from the time commitment I’m wondering if I’m missing something that would prevent me doing this.

    Is there a flaw in my plan that I’m not seeing?

    Hope this makes sense and thanks!

    11,336 posts

    What route are you proposing if BA no longer flies to BKK? Have they offered you an alternative?

    227 posts

    They haven’t offered one yet but have said I can be rerouted within ticket validity. So presumably I can take a flight on Qatar to BKK on that ticket? Or have I got that wrong?

    379 posts

    They haven’t offered one yet but have said I can be rerouted within ticket validity. So presumably I can take a flight on Qatar to BKK on that ticket? Or have I got that wrong?

    Wrong. Ba will only want to reroute you on BA within ticket validity. Anything else you’d need CEDR/MCOL.

    227 posts

    Oh really? I thought they would reroute on other oneworld Airlines too?

    41 posts

    That is wrong. They are now offering rerouting on Lufthansa/Swiss and Qatar if they have cancelled your flight.

    https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/askba

    • This reply was modified 55 years, 4 months ago by .
    227 posts

    Thank you. That’s helpful. Would be odd not to offer rerouting on another airline where they’ve ceased to operate the route as it effectively eliminates any remedy other than a refund.

    I’d they don’t cave in now following my letter to the legal team I’m leaning towards two trips now rather than the stress of trying to take them down the legal route. They then still have to reroute me (against their will and at similar cost) and we get two trips out of it.

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