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I used to make little early payments to my John Lewis car loan last year using Curve metal. I tried again now and it didn’t go through. Is that path now blocked for Curve?
Do you even need Curve for this? No experience of JL Finance, but many finance companies will accept credit card payments without the need for curve.
Yes, Debit cards only. No credit card.
Are you using fronted? If not, you probably need to.
Yep, it is fronted.
How were you trying to pay? Systems can be a bit funny, e.g. I have issues paying Alphabet finance with Amex, their automated system will accept the gold card but not the BAPP, I have to call to pay with that. Have you contacted JL and asked which cards they accept, without naming names?!
I didn’t call JL for this because all my previous interactions with them were dismal — I am not sure they’d understand honestly.
In the meantime, I realised that the underwriter is hsbc, I have a feeling that it is related to that.
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