Curve for John Lewis loan

[can]

I used to make little early payments to my John Lewis car loan last year using Curve metal. I tried again now and it didn’t go through. Is that path now blocked for Curve?

[SteveJ]

Do you even need Curve for this? No experience of JL Finance, but many finance companies will accept credit card payments without the need for curve.

[can]

Yes, Debit cards only. No credit card.

[NorthernLass]

Are you using fronted? If not, you probably need to.

[can]

Yep, it is fronted.

[NorthernLass]

How were you trying to pay? Systems can be a bit funny, e.g. I have issues paying Alphabet finance with Amex, their automated system will accept the gold card but not the BAPP, I have to call to pay with that. Have you contacted JL and asked which cards they accept, without naming names?!

[can]

I didn’t call JL for this because all my previous interactions with them were dismal — I am not sure they’d understand honestly.
In the meantime, I realised that the underwriter is hsbc, I have a feeling that it is related to that.