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Forums Payment cards American Express Email not received re dining credit

  • 1 post

    Hi
    I purchased an Ivy gift card in person from the Ivy Brighton, but did not receive the email showing that the offer had been triggered.
    Does this mean that the credit is unlikely to show on my account?

    615 posts

    I don’t think you get an email. As long as you have activated the offer in advance, it just comes off your balance a few days later.

    33 posts

    Emails seem hit and miss at the moment. My recent experience purchasing an Ivy gift card in October. No email and the credit took 17 days to appear.

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