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I’ve just used the “My ICA” app to complete the SG Arrival Card, and I’ve got an email confirming that I am eligible to use the designated automated lanes.
Am I correct in thinking that I no longer need the App or the barcodes in the app?
I just go through the e-Passport gates?
Yes, just head straight to the e-gates and unlike Heathrow they’re all working and every time I’m through in a <1 min.
Brilliant, thank you!
Just a couple of notes…
The arrivals card needs to be completed each time you arrive, so even if you’re out and back in 7 days, it doesn’t remain valid for the second arrival.
Also maybe the airlines have got better at communicating this but the problem we had last year was the sheer number of folk who hadn’t completed the online form and just proceeded to the gates only to be turned away. T1 was in a state of construction at the time as well, so passenger flow was rather chaotic/un-Singaporean.
They told me last time as well to ignore the signs, all the gates are the same. This was helpful as the visitor lanes were being held up by lots of people who hadn’t completed the card whereas residents know the drill and pass through a lot quicker
We haven’t applied yet, but is there an age limit (i.e. children) for using the e-gates?
My youngest was 13 and that was fine. As I recall younger kids were also using it.
It is incredibly stress free.
There are loads of staff there to help (rather than shout at you).
As you descend the escalator, there is a big sign asking if you’ve completed your landing card. If not then there are tablets to do it on and loads of chairs for those with their own phone.
Apart from being too stupid to put his passport face down on the scanner, Freddo (aged seven) zoomed through. He was helped by a friendly member of staff who thankfully for all, knew how to place a passport face down on the scanner.
Most amusingly I noticed one of those little IKEA stools at immigration which I didn’t see used, but I imagine may have been there for tiddlers.
If in doubt, ask but it’s the easiest of peasies.
Kermit (aged ten) who hates Immigration with a passion unbeknownst to man said, and I quote, “wow”.
You should totally read my trip report.
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