Maximise your Avios, air miles and hotel points

  • 3 posts

    Hello I hope someone here can let me know if I have a right to a claim through the EU261 regulation, I booked a flight through Skyscanner and paid netflights for an emirates return from London to Bangkok via Dubai, I was delayed 2 hours in Heathrow which made me miss my connecting flight in Dubai, emirates got me on another flight from Dubai 4 1/2 hours later resulting on me arriving at Bangkok around 7 hours after my original arrival time, would I be eligible for a claim and would I claim from emirates or netflights who I paid the fare to

    TIA Brian

    11,910 posts

    Eligibility for compensation will depend on why you were delayed at LHR. There’s nothing to stop you submitting s claim to Emirates regardless, but if they turn it down you might struggle to get any further.

    If you post the date and flight number someone here may be able to help.

    3 posts

    Thanks, I will contact emirates and see how I get on. The LHR flight that was delayed was EK30 on 07/07 which made me miss my connection EK376 in Dubai on 08/08

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.