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I was having a look at flexible tickets (Class Y) and had a couple questions:
1. Can I cancel it and get a full refund after the 24 hour period? (Is there any admin fee?)
2. If I changed the flight to a different flight that is cheaper, do I get the difference back as a refund?1. yes this is regardless of the class/type you booked
2. Yes:
Repricing conditionsA. Before departure of journey when the first fare component is changed the itinerary must be re-priced using current fares in effect on the date the ticket is reissued. B. Before departure of journey when changes are to booking code only in the first fare component and result in a higher fare the itinerary must be re-priced using historical fares in effect on the previous ticketing date or using current fares in effect on the date the ticket is reissued – whichever is lower. C. Before departure of journey when there are no changes to the first fare component but other fare components are changed the itinerary must be re-priced using historical fares in effect on the previous ticketing date or using current fares in effect on the date the ticket is reissued – whichever is lower. D. After departure of journey the itinerary must be re-priced using historical fares in effect on the previous ticketing date.
New ticket may be lower – equal or higher than previous and must comply with all provisions of the new fare being applied.
When the itinerary results in a higher fare the difference will be collected. Any applicable change fee still applies.
When the new itinerary results in a lower fare the residual amount will be refunded. Any applicable change fee still applies.
1. yes this is regardless of the class/type you booked
That is not correct.
That is the case within 24 hours of purchase. However OP is asking about after those 24 hours have expired
1. yes this is regardless of the class/type you booked
That is not correct.
That is the case within 24 hours of purchase. However OP is asking about after those 24 hours have expired
Man, you really like to post just to point out mistakes but never actually answer the OP question.
Sorry shouldn’t have mentioned “type”. Business or economy tickets can be refunded when fully flexible.
First of all the charges are:
Service fees
To cancel your booking it is £15.00 online or £30.00 by phone. To make changes to the date/time it is free online or £30.00 by phone.And the t&C:
Note – no penalties unless otherwise specified refund without penalty permitted at any time unlimited changes without penalty permitted at any time.
A change is a date/ flight/ routing/ booking code change.
When more than one fare component is changed the highest penalty of all changed fare components within the journey applies.
Repricing conditions
A. Before departure of journey when the first fare component is changed the itinerary must be re-priced using current fares in effect on the date the ticket is reissued. B. Before departure of journey when changes are to booking code only in the first fare component and result in a higher fare the itinerary must be re-priced using historical fares in effect on the previous ticketing date or using current fares in effect on the date the ticket is reissued – whichever is lower. C. Before departure of journey when there are no changes to the first fare component but other fare components are changed the itinerary must be re-priced using historical fares in effect on the previous ticketing date or using current fares in effect on the date the ticket is reissued – whichever is lower. D. After departure of journey the itinerary must be re-priced using historical fares in effect on the previous ticketing date.
New ticket may be lower – equal or higher than previous and must comply with all provisions of the new fare being applied.
When the itinerary results in a higher fare the difference will be collected. Any applicable change fee still applies.
When the new itinerary results in a lower fare the residual amount will be refunded. Any applicable change fee still applies.
Fare component is fully refundable.
Refund permitted within ticket validity.
When combining non-refundable fares with refundable fares 1. The amount paid on each refundable fare component is refunded 2. The amount paid on each non-refundable fare component will not be refunded. 3. When combining fares charge the sum of the cancellation fees of all cancelled fare components.
Refund of unused taxes fees and charges paid to third parties permitted. Associated carrier imposed charges are refundable.
Any non-refundable amount from a previous ticket remains non-refundable following a change.
Ticket is not transferable to another person.
Partially used tickets – refund the difference – if any – between the fare paid and the fare for the journey travelled.
Cancellation repricing conditions
Flown coupons must be repriced using historical fares in effect on the previous ticketing date the fare for the journey travelled must be capped at the total fare amount plus carrier imposed charge paid on the ticket being presented for refund fully flown fare components may be repriced using any booking code within the same cabin provided the new fare amount is equal or higher than original partially flown fare components must be repriced using the same or higher booking code.
I answer plenty of questions as well you know. but if you didn’t get things wrong …
Many thanks
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