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Forums Frequent flyer programs Virgin Flying Club Flight delayed / cancelled by 7 hours

  • 756 posts

    I bought two tickets using points + taxes with Virgin Airlines and it has just been delayed by 7 hours
    The flight is not until Jan 2023, long haul to SE asia, one way

    Wondering what my rights are?
    Can I get a full refund / move my flight to another date (same cabin class) free of charge / get compensation for the delay/cancellation (£520)

    1,145 posts

    You can cancel or change the flight but no compensation.

    756 posts

    Thought so, thanks.
    Never used a compensation method before, so wasnt sure of the route

    744 posts

    Was this on Virgin metal to HKG or a partner to another destination? Might be worth a shot requesting a switch to a different partner?

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