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I flew Cathy Pacific via LHR, Hong Kong, Melborne, Sydney, HK, LHR premium economy last month. The Qantas internal flight posted immediately but nothing from the Cathy flights and I need the tier points to reach BA Gold.
BA Exec club dont seem to see anything to do with the booking refenence on their systems and Cathy dont want to know.. Any suggestions on best approach? I know it’#s there as the Mel Syd flight came through!
Any advice gratefully received
Have you submitted a partner claim via your BA Exec club portal? This can take some time to process, you’ll need the ticket number, flight number and dates
As @LittleNick is saying, I think you must claim on the portal. It took me two goes and 4 months to get my tier points and Avios.
Virgin are just as bad. Have to wait 60 days before you can claim, once you do you have to wait 30 days. I’m now on my second “pestering” at nearly 100 days after the flight.
It’s only a few hundred miles but it’s the principle of the thing, don’t advertise you’re part of an alliance and then fail to deliver on your promises.
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